

Terms & Conditions
Forena Clinic x Cathay
1. Overview
Forena Clinic has partnered with Cathay, Hong Kong's premium travel lifestyle brand. Cathay members can earn Asia Miles on eligible treatments at Forena Clinic, Hongdae, Seoul, upon presenting their Cathay membership number before payment.
2. Membership requirements
To earn Asia Miles, members must:
● Hold a valid, active Cathay membership account.
● Present their physical or digital Cathay membership card when making payments at Forena Clinic.
● Complete payment on the same visit in which the membership number is presented.
If members forget to claim Asia Miles at the time of payment, they should submit a missing miles request to Forena Clinic Customer Service within 5 business days of the payment date. Requests received after this period will not be eligible for miles crediting.
3. Eligible treatments
Asia Miles are earned only on eligible treatments performed by Forena Clinic specialists, including qualifying laser toning, acne, laser hair removal and skin-care programmes. The current list of eligible treatments and their respective earn rates is published separately and may be updated from time to time; see the eligible treatments list. Consultations, product purchases, invasive procedures, and any treatment not named on the current list are not eligible.
4. Calculation of Asia Miles
Cathay members earn one (1) Asia Mile for every KRW 1,000 spent on Eligible Products (eligible treatments) at Forena Clinic, including applicable taxes. If a payment includes both eligible and non-eligible items, only the amount paid for eligible treatments is used to calculate Asia Miles. Payments of less than KRW 1,000 are not eligible for Asia Miles accrual (e.g. a payment of KRW 500,200 earns 500 Asia Miles). Miles are calculated per transaction and rounded down to the nearest whole mile. Payments made using vouchers, credits, or third-party promotions may earn miles on the net amount paid, at Forena Clinic's discretion.
5. Crediting of Asia Miles
Asia Miles are credited to the member's Asia Miles account within 15 business days after the member commences the eligible treatments. Crediting is subject to the Asia Miles programme's own terms and conditions, which govern the account in all respects. Forena Clinic is not responsible for delays caused by incorrect membership details provided by the member, or by the Asia Miles programme's own processing.
Only bookings made through Forena Clinic’s channels, including its website, phone, email, and social messaging channels, or walk-in bookings are eligible for Asia Miles accrual. Bookings made through third-party channels are not eligible for Asia Miles accrual.
6. Amendments and withdrawal
Cathay Pacific Airways Limited, Asia Miles Limited, and Forena Clinic reserve the right to amend these Terms and Conditions, including the list of eligible treatments or earn rates, at any time without prior notice.
7. General
● These terms are governed by the laws applicable in the jurisdiction in which Forena Clinic operates.
● In the case of any dispute, the decision of Cathay Pacific Airways Limited, Asia Miles Limited and Forena Clinic shall be final.
● This partnership is separate from, and does not modify, Cathay's membership programme terms and conditions.
● Nothing in these terms constitutes medical advice; treatment suitability is determined by consultation with Forena Clinic's team.
Forena Clinic · Hongdae, Seoul · Asia Miles Limited (AML) is a wholly owned subsidiary of Cathay Pacific Airways Limited (CX). CX has appointed AML to manage and operate the Cathay Membership Programme. For questions, contact Forena Clinic's Customer Center.
