Question 1

Where is Forena Clinic located?

Accepted Answer

Forena Clinic is located in Hongdae, Seoul, on the 7th floor of the H-CUBE building at 140 Yanghwa-ro, Mapo-gu, Seoul. The clinic is very close to Hongik University Station Exit 9, making it easy to reach by subway. The full address is in Korean is 서울특별시 마포구 양화로 140, 7층.

Question 2

Is Forena Clinic a dermatology clinic?

Accepted Answer

Forena Clinic is an aesthetic medical clinic rather than a dermatology-specialty clinic. Our medical aesthetic procedures are performed by licensed physicians. We focus on elective treatments such as skin boosters, Botox, fillers, non-surgical lifting, lasers and body contouring. If your concern requires diagnosis or treatment of a skin disease, we recommend consulting a dermatologist.

Question 3

What are Forena Clinic's opening hours?

Accepted Answer

Forena Clinic is open 365 days a year, including weekends and public holidays.
Weekdays (Mon–Fri): 10:00 AM – 8:30 PM
Weekends & Public Holidays: 10:00 AM – 5:00 PM
We recommend booking at least 1 hour before closing if you're planning multiple treatments, or 30 minutes before closing for a single/simple treatment.
To confirm your appointment or ask questions before visiting, reach us via WhatsApp or Instagram DM (@forenaclinic).

Question 4

How do I book a consultation at Forena Clinic?

Accepted Answer

You can book through any of the following channels:
Online booking via our website
KakaoTalk: Search "@포레나의원"
Instagram DM: @forenaclinic
WhatsApp
Call: +82-02-325-7979
Walk-ins are welcome, but we recommend booking in advance to secure your preferred time slot, especially on weekends.

Question 5

Do you accept walk-ins?

Accepted Answer

Yes, we do accept walk-ins; however, we recommend making an appointment in advance to avoid long waiting times.

Question 6

What should I prepare before visiting Forena Clinic?

Accepted Answer

Before your visit, it is helpful to prepare a list of your skincare concerns, any relevant medical history, and details of any products or procedures you have used recently. Please also bring your passport or residence card for registration and identification purposes.

Question 7

What languages do you support?

Accepted Answer

We offer interpretation services in English, Chinese, Thai, Indonesian, and Japanese.

Question 8

Do you treat international patients? Is English available?

Accepted Answer

Yes — we warmly welcome international patients and have multilingual staff available. We regularly treat patients from the US, UK, Australia, Southeast Asia, Japan, China, and beyond.
Consultations, treatment explanations, and aftercare instructions are available in English, Chinese, Thai, and Japanese. You can also reach us via WhatsApp or Instagram DM for any pre-visit questions.

Question 9

Can I bring my luggage to the clinic?

Accepted Answer

Yes, we have a dedicated and secure storage area where you can safely leave your luggage during your visit.

Question 10

Is Forena Clinic suitable for first-time aesthetic treatment patients?

Accepted Answer

Absolutely. We specialize in natural-looking results and take a conservative, personalized approach, especially for first-timers. Our experts will walk you through what to expect, explain options clearly, and never pressure you into treatments you're unsure about. A free consultation is the best way to start.

Question 11

How far in advance should I book?

Accepted Answer

We recommend booking at least a week in advance to secure your preferred date and time, especially if you have a specific treatment or doctor consultation in mind. That said, same-day appointments may be available depending on the schedule — feel free to contact us to check availability.

Question 12

Is parking available near the clinic?

Accepted Answer

Yes, parking is available in the same building (H-CUBE). Please note that car registration is required, just let us know before you leave the clinic and we'll take care of it.